Hanuveda
The Science of Ayurvedic Healing
The Science of Ayurvedic Healing
Welcome to Hanuveda, an Ayurveda and wellness platform operated under the Hanumanay Healthcare group of brands.
Hanuveda is a third-party healthcare facilitation platform that connects domestic and international patients seeking Ayurvedic treatment in India with relevant Ayurvedic centres, hospitals and healthcare providers. We assist patients in exploring available treatment options and, where requested, facilitate communication, appointment coordination and related healthcare or medical travel arrangements.
Hanuveda does not itself operate as a hospital or Ayurvedic treatment centre. Medical consultations, diagnoses, prescriptions, therapies and treatment services are provided by the respective healthcare providers, subject to their qualifications, services and applicable regulations.
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit https://hanuveda.com/, contact us, submit a treatment enquiry or use the assistance services available through our platform.
This policy applies to individuals residing in India and international patients seeking Ayurvedic treatment or related healthcare assistance in India.
By using our website or submitting personal information, you acknowledge this Privacy Policy. Where consent is required under applicable law, we will obtain the appropriate consent before processing your information for the relevant purpose.
Depending on the services you request, we may collect the following information.
Personal and Contact Information
Health and Medical Information
Where necessary to respond to treatment enquiries or facilitate a connection with a healthcare provider, we may collect information you voluntarily provide, including:
We recognise the confidential nature of medical information and take reasonable steps to protect it in accordance with applicable law.
Treatment and Travel Information
Where applicable, we may collect:
Technical Information
Depending on the website’s configuration and the tools enabled, we may collect technical information such as IP addresses, browser and device information, pages visited, referring sources, cookie identifiers and website interaction data.
We may use your information, as applicable, to:
We do not use health information for unrelated purposes without an appropriate lawful basis.
Hanuveda operates as a third-party platform that helps domestic and international patients connect with Ayurvedic centres, hospitals and healthcare providers in India.
Our role is to provide information and facilitate connections and related assistance. The actual medical consultation, diagnosis, treatment recommendation, prescription, therapy and clinical care are the responsibility of the respective healthcare provider.
When you submit an enquiry or request assistance, we may facilitate the transfer of relevant information to an appropriate healthcare provider so that they can review your requirements or respond to your request.
Healthcare providers may maintain their own patient records and privacy policies. Once information is shared with a provider, that provider may process it independently in accordance with its legal obligations and applicable privacy practices.
Patients should review the relevant provider’s policies before sharing additional information directly with that provider.
We do not sell personal information as a standalone commercial product. We may share relevant information in the following circumstances, where necessary and legally permitted.
Ayurvedic Centres, Hospitals and Healthcare Providers
We may share relevant contact details, medical reports and treatment-related information with an Ayurvedic centre, hospital or healthcare provider when necessary to facilitate a consultation, treatment enquiry or other service requested by you.
Where required by applicable law, we will obtain your consent before sharing your health information for this purpose.
Service Providers
We may engage third-party service providers for website hosting, information technology, communications, analytics, customer support and administrative operations. These providers may process information on our behalf to perform their services, subject to appropriate safeguards.
Medical Travel and Related Services
If you request assistance with medical travel, we may share relevant information with service providers involved in coordinating appointments, accommodation, transportation or other requested arrangements.
Requirements
We may disclose information where required by applicable law, valid legal process or an authorised authority, or where otherwise lawfully necessary to protect rights, safety or security.
Business Operations
Where legally permitted, information may be transferred as part of a merger, restructuring or transfer of relevant business operations, subject to applicable privacy requirements.
Hanuveda assists patients residing in India and other countries who are seeking Ayurvedic treatment in India.
If you contact us from outside India, your personal information may be transferred to or accessed by relevant healthcare providers, service providers or technical systems in India or other jurisdictions as necessary for your enquiry or requested services.
We will handle such transfers in accordance with applicable data-protection requirements and any relevant legal restrictions.
Privacy laws may differ between countries. Where additional legal obligations apply to our handling of your information, we will take the measures required by the applicable law.
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, analyse performance and measure marketing effectiveness, depending on the tools enabled.
Third-party services integrated into the website may also collect certain technical or usage information.
You can manage cookies through your browser settings. Where required by law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar technologies.
We take reasonable measures appropriate to the nature of the information we handle to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Access to personal information should be limited to authorised personnel and service providers who require it for legitimate operational purposes.
Although we seek to protect the information entrusted to us, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to respond to enquiries, facilitate requested services, maintain appropriate records and meet applicable legal obligations.
Retention periods may vary depending on the type of information, the services requested and relevant legal requirements.
When information is no longer required, we will take appropriate steps to delete it or securely dispose of it, subject to applicable law.
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion where permitted, withdrawal of consent or assistance with a privacy-related concern.
We may need to verify your identity before processing a request, particularly where confidential medical information is involved.
To exercise your rights, please contact us using the details provided below. We will respond in accordance with applicable legal requirements.
Where information about a child is required for a healthcare enquiry or treatment-related service, it should be provided by a parent or lawful guardian, subject to applicable law.
We will handle children’s information in accordance with the legal requirements applicable to the circumstances, including any required consent and safeguards.
Our website may link to Ayurvedic centres, hospitals, healthcare providers and other third-party websites.
These websites and organisations may operate independently of Hanuveda and maintain their own privacy policies. We do not control the privacy practices of external websites.
We encourage you to review the relevant privacy policy before providing personal or medical information directly to a third party.
Information provided on Hanuveda is intended to help visitors explore Ayurvedic healthcare options and related services.
Information on the website and assistance with connecting to a healthcare provider do not replace a professional medical consultation. Medical assessments, diagnoses, prescriptions, therapies and treatment decisions remain the responsibility of the respective qualified healthcare provider.
Patients should consult an appropriately qualified healthcare professional before making decisions about their health or treatment.
We may update this Privacy Policy to reflect changes in our services, website functionality, information-handling practices or applicable legal requirements.
Revisions will be published on this page with an updated date. Where required by law, we will provide additional notice or obtain consent for relevant changes.
For questions about this Privacy Policy, requests concerning your personal information or privacy-related complaints, please contact:
Hanuveda — A brand of Hanumanay Healthcare
Registered/Business Office Address:
5th Floor, Tower-B, Unitech Cyber Park,
Sector 39, Gurugram, Haryana, India.
Phone: +91 9910772993
Email: vayu@hanuveda.com
Please include sufficient information for us to understand your request. Avoid sending unnecessary medical reports or other sensitive information when contacting us about a privacy matter.
We will review and respond to privacy-related requests in accordance with applicable legal requirements.
Patients seeking Ayurvedic treatment in India can avail of services tailored to their medical history, diagnosis, and prior treatments.
Traveling patients can be asked for past MRI/CT/X-ray reports, details about the diagnosis, history of the ongoing treatment, and current medications by the team beforehand.
During treatment, the team members can arrange the doctor’s consultation, planning of treatments, conduct the therapy sessions, organize the accommodation, and after-treatment follow-up to execute your treatment plan.
Patients seeking Ayurvedic treatment in India can avail of services tailored to their medical history, diagnosis, and prior treatments.
At Hanuveda, we bridge the gap between patients looking for holistic health, Proven Ancient Knowledge and evidence based Ayurvedic treatment.